Bodine Orthodontics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard information when you visit our website, contact our office, or communicate with us via phone, email, or text message.
Information We Collect
We may collect the following types of information:
- Contact information — name, phone number, email address, and mailing address when you contact us or request an appointment.
- Health information — orthodontic and general health information necessary to provide treatment, as governed by HIPAA (see below).
- Website usage data — IP address, browser type, pages visited, and time spent on our site, collected through standard server logs or analytics tools.
- Communications — records of emails, phone calls, or text messages you send to or receive from our office.
How We Use Your Information
We use the information we collect to:
- Schedule and manage appointments
- Provide orthodontic care and related services
- Send appointment reminders and follow-up communications
- Respond to inquiries submitted via phone, email, or our website
- Send informational text messages if you have opted in (see SMS section below)
- Improve our website and patient experience
- Comply with legal and regulatory obligations
Mobile Messaging (SMS / Text Messages)
Bodine Orthodontics may send text messages (SMS) to patients and prospective patients who have provided their mobile phone number and opted in to receive communications. By providing your mobile number and consenting to receive texts, you agree to the following:
- Message types — appointment reminders, confirmations, scheduling updates, and general practice communications.
- Message frequency — message frequency may vary based on your appointment schedule and practice needs.
- Message & data rates — standard message and data rates from your mobile carrier may apply.
- Opt-out — you may opt out at any time by replying STOP to any text message. After opting out, you will receive one final confirmation message and no further texts will be sent.
- Help — reply HELP to any message for assistance, or contact us at info@bodineortho.com.
- No third-party sharing — mobile opt-in data and consent are never shared with, sold to, or used by third parties for their own marketing purposes.
HIPAA & Protected Health Information
As a healthcare provider, Bodine Orthodontics is subject to the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) — including your name, contact details, and any health-related information connected to your care — is handled in accordance with our HIPAA Notice of Privacy Practices, which is provided separately at your first visit and available upon request.
We do not sell, rent, or share your PHI with third parties except as permitted or required by law (e.g., to coordinate your care, process insurance claims, or comply with legal obligations).
Sharing of Information
We do not sell or rent your personal information. We may share information in limited circumstances:
- Service providers — trusted vendors who assist with scheduling, billing, or IT services, under confidentiality agreements.
- Legal requirements — when required by law, court order, or government authority.
- Safety — to protect the safety of our patients, staff, or the public.
Website Cookies & Analytics
Our website may use cookies or similar technologies to understand how visitors use our site. This data is used solely to improve site performance and user experience. You may disable cookies in your browser settings; doing so will not affect your ability to receive care from our office.
Data Security
We take reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
We treat many patients who are minors. In such cases, we collect and manage information in accordance with HIPAA and applicable law, and we communicate primarily with a parent or legal guardian regarding care and scheduling.
Our website is not directed to children under 13, and we do not knowingly collect personal data from children through our website without parental consent.
Your Rights
Depending on applicable law, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal and clinical record-keeping requirements)
- Opt out of non-essential communications at any time
To exercise any of these rights, please contact us using the information below.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: info@bodineortho.com
- Phone: (903) 872-1200
- Corsicana: 1450 W 2nd Ave, Corsicana, TX 75110
- Fairfield: 111 W Main St, Fairfield, TX 75840